Shipping Policy

Made-to-order processing

Most NL WEARS products are made after you order. Production begins once payment and complete personalization details are received. Estimates shown at checkout are not guaranteed delivery dates.

Shipping and tracking

Shipping options, rates and available destinations are displayed at checkout. When tracking is available, it will be sent to the email address used for the order. Tracking may take 24–48 hours to update.

Address changes

Review your address before paying. Contact us immediately if it is incorrect. Once production or shipment begins, we may be unable to change or redirect the order.

Delays, lost or returned packages

Carrier, weather, customs and peak-season delays can occur. If tracking shows an unusual delay, contact us and we will help investigate. Additional shipping charges caused by an incorrect or incomplete customer address may be the customer’s responsibility.